Frequently Asked Questions

 
 

Products

 

When Will a product be back in stock?

Because we are a small, handmade business run by a family, that means most of our stock is unique and exclusive. There are only so many products we can make at a time; this often leaves items out of stock rather quickly. If you are looking for a product that is out of stock, please wait patiently, and feel free to ask us when we might have more for you to purchase.

Can You Make Me a Custom Product?

We do not currently take on custom orders at this time. Sorry!

When Will My order Arrive?

If you are expecting an order, please allow up to 2 weeks make time before we ship. Most of our handmade items are made to order... that means we make it when you order it! Our knit, woven, and embroidered items can take between 3-4 weeks make time. 

How is My order shipped?

Once items are shipped, they go by USPS Priority Mail, which is 3-5 business days. 20 days if you are overseas. You can read more about shipping on our  terms + conditions page.

Are your herbs organic?

While we do not offer any treated or genetically modified varieties, our dried herbs are NOT certified organic. They are grown with natural practices free from pesticide usage and grown from certified organic and non-GMO seeds.

Can I visit Your Farm + General Store?

Our new farm will be public, so YES! We would love to meet you here at the farm. We are hoping to open in Summer of 2018. We ask that you please stand by for more information and do not arrive until we announce our grand opening. Want to know when we open? Subscribe to our newsletter!

Do you ship internationally?

Not at this time. We apologize about this inconvenience if you live outside of the USA! All of our digital products, however, can be downloaded from anywhere in the world.

Do you sell wholesale?

Yes! Please click here to sign up.
Have any questions? Send an email to underatinroof2015(at)gmail(dot)com.

Can I change My order?

Once an order has been placed, we cannot add or subtract items. If you want additional items not included in your original order, please place a new order. We are unable to combine separately placed orders.

I am An Influencer. Can I represent your products on my blog/social media?

If you are interested in representing our brand and featuring our products on your social media and/or blog, please feel free to check out our Sponsorships page. We typically require a media kit and an explanation on how you could potentially showcase our items. 

I Lost/Never received My embroidery instructions!

All of our embroidery instructions are sent by email; we do this to save paper! Digital patterns and kits are handled a bit differently. If you order a digital pattern, then you will receive an email through Squarespace that expires in 24 hours. If you do not save the PDF to your computer, then you will lose the instructions. Please save the pattern to your computer!

If you order an embroidery kit, I will send out your PDF instructions myself by email. Please look out for that email! 

If you do happen to lose the email, forget to save the PDF, or feel like you did not receive it (this happens!), then please send an email our way.  We will simply resend the instructions your way - no big deal!

 

 

Gardening

 

I am new to gardening. Where should I start?

We'd love to help you start your first garden! You can read our past blog posts through our Garden tab. We also have a special blog post that features gardening month-to-month. If you have more specific questions, be sure to check out our Garden Q+A series.

My houseplants keep dying! Can you help?

All plants are different and follow life on a day-to-day basis. You can read more about my tips for taking care of succulents and cacti that may help you decipher what your houseplant is ailing from.

How large is your property?

Our farm is about 3.5 acres; we plant on about 1.8 - 2 acres. The Little Homestead was just under 3/4 of an acre.

I am new to composting. Where should I start?

Composting is amazing! I am no expert, but it is one of the areas of gardening that I know the most about. If you need help learning what composting is, try reading my Composting Basics Guide, which comes with a free printable chart. If you're more seasoned to composting or thinking of getting started, be sure to read my post on Managing Your Compost Pile as well! Don't have room for a compost pile outdoors? Try worm composting or Bokashi composting inside!

 

How Can I keep Up With What's Happening on Your Farm?

Almost every week I share a new Homestead Update on our blog that showcases what we have been up to on the farm, in the garden, with the chickens, and anything else that we can think of. 

How did you build your original greenhouse?

Our original greenhouse from the "Little Homestead" property was designed and constructed entirely by Kurt and built in about two months. You can click that link to read how we constructed it and which materials we used! We are hoping to share some plans in the future to build your own.

How can I get access to Your Fall/spring Planting Guide?

Our fall planting guide lets you know when and what to plant for a fall gardening schedule! It is available for free to download.. Don't forget to read the corresponding blog post! We now have a spring planting guide which you can download for free.

 

 

Livestock

 

How Many Chickens do you have?

In our first flock, we had 6 chickens. They are now being taken care of by the new owners at our "Little Homestead." We now have 24 laying hens, 2 roosters, and 8 ducks.

Which breeds of chicken do you have?

Plymouth Barred Rocks, Buff Orpingtons, Black Australorps, Ameraucanas, Delawares, Light Brahmas, Salmon Faverolles, Golden + Silver Laced Wyandottes, Turkens, and a Sapphire Gem.

Which Breeds of Ducks do you have?

We have three Pekins and five Rouens.

What do you feed your chickens?

We are currently raising our chickens organically, and we always will. We get our chicken and duck feed from a local mill, Professional Proteins, and have found that it works wonders. Hardly any waste! We also feed them snacks like mealworms, whole scratch grains, food scraps, and our own herbal mixes. You can try making our chicken mixes yourself: Nesting Box Mix | Snack Mix

Do You Free Range Your Chickens?

Yes. They also have an outdoor enclosure that is attached to their coop so that they may go outside when we are not home or in poor weather.

How did you pick the types of chickens that you have?

We looked into which types of chickens were the best for family-friendly and child-friendly pets! There are actually several breeds out there that serve this purpose, but we decided to go with the most docile of breeds that also produce a large amount of eggs throughout the year. You can read about our other chicken breed recommendations on the blog.

How do you keep your chickens from getting into the garden?

Our garden fence has chicken wire incorporated around the lower half to prevent the chickens from entering as well as rabbits and other predators. Other than that, it is by chance! If there is a photo of a chicken in our garden, it is because I am supervising! They do not hang out in the garden without me around.

Do you sell your eggs?

Not yet, but this is something we hope to do when we open our new general store and receive eggs in the autumn!

Do your chickens and ducks live together?

Yes! They get along just fine, and we have not had any problems.

Will you cull your chickens?

I am not really sure. I don't want to, and I do not know if I could actually perform the task. But I am not opposed to freshening up the flock if it needs that or if a hen is lame/sick/injured beyond repair. I most likely will not do this

 

 

Photography + Web Content

 

 

How do I sign up for your newsletter?

You can sign up for our general newsletter at any time by clicking here! If you are interested in embroidery and would like to receive information about the club and free embroidery patterns every week, click here.

 

Which kind of camera do you use?

I use a Canon Rebel T6i. I mostly edit on my phone and on photoshop.

Do you ever feature products, Write REviews, or accept guest blog posts?

We do accept collaborations such as sponsored content, featured products, and reviews! Please visit our sponsorships page for more information. At this time we do not take on guest blog posts.